In the B2C (Business to Customer) space, many customers are now adept at placing orders on portals like Amazon. But its seen that in case of B2B (Business to Business) transactions, many SME Manufacturers and Distributors do not use this technology and continue to take orders and communicate thru emails and What’s App messages which are highly inefficient and prone to errors .
With the availability of affordable software solutions, it’s a great time to give up outdated processes and duplication so as to increase business without adding manpower . Image how it would be to have an Amazon or Flipkart like site and App to take orders from your customers at a cost that can be recovered immediately by reduction in cost of manpower, increase in efficiency and customer satisfaction !
B2B transactions typically flow as follows :
During each of the above processed, there are many emails, messages and phone calls exchanged between buyer and seller to get stock updates, delivery updates, payment updates etc. This wastes a lot of time and effort both sides. Image a Manufacturer who has 100+ distributors and has to employ 3 to 4 people just to take calls and manually input orders.
Typical challenges of a manual order to cash process :
In the B2C (Business to Customer) space, many customers are now adept at placing orders on portals like Amazon. But its seen that in case of B2B (Business to Business) transactions, many SME Manufacturers and Distributors do not use this technology and continue to take orders and communicate thru emails and What’s App messages which are highly inefficient and prone to errors .
With the availability of affordable software solutions, it’s a great time to give up outdated processes and duplication so as to increase business without adding manpower . Image how it would be to have an Amazon or Flipkart like site and App to take orders from your customers at a cost that can be recovered immediately by reduction in cost of manpower, increase in efficiency and customer satisfaction !
B2B transactions typically flow as follows :
In the B2C (Business to Customer) space, many customers are now adept at placing orders on portals like Amazon. But its seen that in case of B2B (Business to Business) transactions, many SME Manufacturers and Distributors do not use this technology and continue to take orders and communicate thru emails and What’s App messages which are highly inefficient and prone to errors .
With the availability of affordable software solutions, it’s a great time to give up outdated processes and duplication so as to increase business without adding manpower . Image how it would be to have an Amazon or Flipkart like site and App to take orders from your customers at a cost that can be recovered immediately by reduction in cost of manpower, increase in efficiency and customer satisfaction !
B2B transactions typically flow as follows :
To conclude, such a software can really help grow your business in many ways- by driving sales with lesser human intervention and an error free order management. Help delight your customers with order updates and help you make smarter data driven decisions.
